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Dual Registration

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Phones can use two different methods for dual registration – Primary and Secondary Address or Primary and Secondary Outbound Proxy.

Both methods device settings displayed on the Devices page:
Both methods permissions displayed in SuperAdmin Permissions:
Both methods Provisioning settings displayed in Default Settings:

After deciding which method to use:

  1. Enable the two Provisioning settings in Default Settings
  2. Click Reload on Default Settings page
  3. Add the two Permissions for the SuperAdmin group
  4. Enter the 2 Addresses/Proxy addresses on the Device’s page.

Phones That Support Dual Registration

  • Polycom VVX phones
  • Yealink T4x and T5x phones
    • Yealink version 84.0.15 or higher firmware versions
    • 83.0.xx does NOT support dual registration
  • If you add IP to the domain ACL, then Granstream phones will work
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